Frequently asked questions
How far in advance should I place an order?
We recommend placing your order at least 2 weeks in advance to ensure availability, especially for custom cakes and large orders. For special events like weddings, it's best to book at least 8 weeks ahead.
Do you offer custom cake designs?
Yes! We specialize in custom cakes tailored to your specific theme, flavor, and design preferences. Whether it's a birthday, wedding, or any special occasion, we work with you to create the perfect cake.
What flavors do you offer?
We offer a variety of delicious flavors, including classic options like vanilla, chocolate, and red velvet, as well as more unique choices such as lemon, coconut, and cookies & cream. Check out our menu for a complete list!
Can I customize my cake with specific fillings and frosting?
Absolutely! We offer a wide range of frosting and filling options to complement your cake. Choose from buttercream, cream cheese frosting, ganache, fruit fillings, and more.
Do you offer gluten-free or allergy-friendly options?
Yes, we offer gluten-free, dairy-free and nut-free options! Please let us know your dietary requirements when placing an order, and we’ll be happy to accommodate them.
Do you deliver?
Yes, we offer delivery for cakes and other treats within the local area. Delivery charges may apply depending on the location. Please contact us for more details.
How do I store my cake?
Cakes should be stored in a cool, dry place, ideally at room temperature. If you need to store your cake for more than 24 hours, we recommend refrigerating it (especially for cakes with perishable fillings or frostings), but allow it to come to room temperature before serving.
Can I pick up my cake instead of having it delivered?
Yes, you can pick up your cake from our location. We will ensure it’s carefully packed for easy transport, so you can take it home without a hassle.
What’s the best way to place an order?
You can place your order via our website, by filling out our form, or by contacting us directly through email or phone. We’ll confirm your order and all the details before proceeding.
How do I make changes to my order after it's been placed?
If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate any adjustments, but please note that changes may not be possible if the order is too close to the event date.
What happens if I need to cancel my order?
We understand that plans can change. Please let us know as soon as possible if you need to cancel. Cancellations may be subject to a fee depending on the timing of the request.
Do you offer tastings?
Yes, we offer tastings for larger events like weddings. Please contact us to schedule a tasting session and discuss your options.
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